Members of the platform have expressed outrage following a change that caused listings displaying inaccurate size information.
This online marketplace has altered its size classifications for women's and children's clothes but did not contact all shoppers about the modification.
Digital Channels Backlash
Many shoppers and sellers have taken to social media stating that platform listings now display a different size category compared to what was initially listed because of the remapping.
The platform stated the new system was more in line with comparable marketplaces.
It has advised users to review their products and update the measurements by hand where appropriate, which has left users frustrated.
Size Classification Changes
Earlier, the sizing featured numerical and alphabetical indicators, such as S/8 or M/10.
The revised method features a letter with a size spectrum such as S/UK 8-10.
With some products, the size labels have been reassigned - for example a size L was formerly size 12 but now shows as UK 16-18.
Shopper Experiences
One content creator, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Stephanie Gallen, based in Glasgow, explained products she uploaded on Vinted with size 14 labels were displaying on the service as larger sizing 20-22.
"Should someone sized 20-22 purchase these they may become frustrated," she explained.
Required Changes
A different user, located in England, said she had been left angered by the change as she had to manually change the measurements for "each individual item".
"This situation is especially annoying, as I'm chronically ill and selling on Vinted has been paramount for me since losing part of my income," she explained.
Platform Context
The service features exceeding 100 million users, with 18 million British users.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This isn't the first time when a surprising modification within the service has received backlash: earlier, the platform withdrew an update to its shipping options due to shopper criticism.
